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Privacy Policy

1Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • • Account information (name, email, username)
  • • Profile information and preferences
  • • Code submissions and solutions
  • • Communication with our support team

2How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • • Provide and operate the SeqSolve platform
  • • Process your coding submissions and track progress
  • • Send you technical notices and support messages
  • • Improve our services and develop new features

3Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in certain limited circumstances, such as with service providers who assist us in operating our platform.

4Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a personalized experience. You can control cookie settings through your browser preferences.

6Your Rights

You have certain rights regarding your personal information:

  • • Access and update your account information
  • • Request deletion of your personal data
  • • Opt out of marketing communications
  • • Request a copy of your data

7Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

8Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date below.

10Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@seqsolve.com or support@seqsolve.com.

Last updated: 6/8/2025